WageLoch Helpdesk
User manual
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Please click here to access the WageLoch user manual in PDF format |
Remote support
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Please click here to join a remote support session (when requested by a WageLoch analyst) |
Fee-free services
General helpdesk enquiries.
Rectification of any errors in our programming.
Reinstallation of our software on the computer where it was initially installed, provided that you still have the installation USB drive.
Moving the software installation to different computers during the first month from installation.
Chargeable services
Full retraining session on how to use WageLoch - $100+GST for up to 1 hour.
Replacement installation USB drive (including express postage) - $50+GST.
Callout fee for attendance at your place of business (Adelaide metropolitan area only) - $100+GST (including an installation USB drive if required).
Moving the software installation to different computers after the first month from installation - $100+GST.
Further software programming or software development - $130+GST per hour.
*WageLoch reserves the right to adjust any of these prices without notice.
